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Demand-Control Schema for Health Care Interpreters

April 5, 2014 @ 12:00 am – 12:00 am

Do you find your interpreting work in health care settings stressful at times? Illnesses, diagnoses, sterile settings, provider/patient interactions, vocabulary… All of these elements of the work, and many more, can challenge us on a daily basis. Why does our work seem more stressful at time, and less stressful at others? The Demand/Control Schema developed by Robin Dean and Robert Pollard (2001) is a helpful tool for looking at our work, specifically the challenges we face and the options we have to respond to those challenges. It can help us understand the choices we have and the scope of our decision-making, particularly in terms of the consequences of those decisions. During this workshop we will, through lecture, small and large group discussion:

View of Workshop participants during group discussion

Demand-Control Schema for the interpreter

  • introduce the Demand Control Schema as a framework for analyzing interpreting work
  • apply the schema to health care interpreting situations using picture analyses
  • identify challenges of the work and possible responses interpreters have to address the demands of the job
  • discuss our decision-making latitude while interpreting
  • identify ways we can use this schema to enhance our professional discussions with colleagues.

3 hours of Continued Education Credits
3 points ATA Continuing Education Credit


Paula Gajewski Mickelson, M.A., CI & CT, NIC: Advanced
Assistant Professor and Department Chair, ASL & Interpreting Department, St. Catherine University
Cindy Berg B.A., CI & CT
Senior Interpreter – ASL, Regions Hospital Interpreter Services

Members’ online registration: $15.00
Non-members’ online registration: $25.00
On site for members and non-members: $25.00
Link for membership: click here

For more information contact the UMTIA Medical Interpreting Committee at: [email protected]
Cancellation policy: if you should register but cannot attend, contact [email protected] before the event for reimbursement.

Accommodations: if you require special accommodations, please contact Mauricio Montes de Oca at [email protected]
IMPORTANT NOTE: Certificate for CEU’s granted only to those who are present from 9:15am to 12:00 pm
UMTIA Upper Midwest Translators and Interpreters Association – Chapter of the American Translators Association

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